Don't Talk Like a Robot to Your Customer

Earlier this evening I was reviewing my file of saved quotes and came across this one from Andy Wibbels. He said, "Show your passion for helping your customers solve problems – and talk to them like you talk to your friends. A real, enthusiastic, human voice is every small business's edge"

This is a great reminder from Andy. With so many different things competing for our time and energy, it's easy to become robotic in our responses to our customers. Keep your human voice strong and your business edge sharp.

What is one thing you do to maintain your enthusiasm for what you do?